The term “design thinking” keeps popping up frequently nowadays. It represents an approach to solving problems in day-to-day life by adopting a bottoms-up approach. It is a step wise process that requires an open, empathic mind. This slide deck outlines what the process involves using a situation seen in healthcare delivery but could be equally well applied to any field of enquiry. The slide deck is meant to accompany a presentation by the speaker and might throw up some lacunae as a result, but it is easy to bridge the gaps. This presentation will be highly educative for those wishing to get an insight into design thinking.